Customer Services
The Fletcher-Flora Health Care Systems, Inc. Customer Services department is dedicated to providing our customers with the very best support possible. We strive to provide timely, efficient, quality support to our customers. Our customers under the Fletcher-Flora Health Care Systems Support Agreement receive the following value:
- 24 hour / 7 day-a-week phone support via our 800 number,
- SupportDirect™ On-Line, Real-Time support via the Internet (Requires customer have a broadband Internet Connection),
- Software Update with the latest product improvements.
SupportDirect™ requires that you have an active Internet connection to your LabPak System. Fletcher-Flora Health Care Systems, Inc. cannot access your system without your permission. Please utilize the form below to begin your SupportDirect™ session when instructed by your technical support representative..
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